{"id":925,"date":"2013-05-09T17:24:53","date_gmt":"2013-05-09T21:24:53","guid":{"rendered":"https:\/\/crowdcontent.com\/blog\/?p=925"},"modified":"2024-04-17T14:39:11","modified_gmt":"2024-04-17T14:39:11","slug":"tips-for-managing-blog-feedback","status":"publish","type":"post","link":"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/tips-for-managing-blog-feedback\/","title":{"rendered":"Tips for Managing Blog Feedback"},"content":{"rendered":"<p>Feedback is a vital part of any blog. Just allowing feedback to accumulate, however, isn&#8217;t such a good thing.<\/p>\n<p>Your feedback can easily become a messy jumble of random comments going all over the place as far as topics go &#8211; including comments that drift into completely separate and unrelated topics and sub-conversations.<\/p>\n<p>This doesn&#8217;t make a good impression on new blog visitors, which just happens to be what you need to <a title=\"Buy Blog Posts from High Quality Writers\" href=\"https:\/\/www.crowdcontent.com\/services\/blog-posts\/\" target=\"_blank\" rel=\"noopener noreferrer\">keep your blog thriving.<\/a><\/p>\n<h2>Set Feedback Controls<\/h2>\n<p>Most blog hosts allow you to set specific controls on your feedback comments. On WordPress, for example, you can allow visitors leaving feedback to post their own avatar or use a default avatar. You also have additional <a href=\"http:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/wordpress-features\/how-to-manage-comments-made-on-your-blog-posts\">feedback settings<\/a> to:<\/p>\n<ul>\n<li><strong> Eliminate unacceptable language<\/strong> (helps in controlling objectionable language)<\/li>\n<li><strong> Make visitors register in order to leave a comment<\/strong> (discourages off-subject or outright nasty comments without merit)<\/li>\n<li><strong> Approve comments first<\/strong> (gives you a chance to make sure comments are relevant)<\/li>\n<li><strong> Block posts that appear to be spam<\/strong> (also allows you to block abusive visitors)<\/li>\n<li><strong> Receive an email alert when a new comment is posted<\/strong> (if you have a busy blog, this can become annoying, so gauge accordingly)<\/li>\n<li><strong> Decide if comments can be allowed on new posts<\/strong> (use this for posts you really don&#8217;t want to receive feedback on such as a reminder of blog rules or a short response to recent feedback)<\/li>\n<\/ul>\n<p>Note: There are plenty of <a href=\"https:\/\/wordpress.org\/plugins\/tags\/feedback-widget\/\">feedback widgets<\/a> that you can add to your blog to further encourage and manage your feedback.<\/p>\n<h2>Delete Older or Outdated Comments<\/h2>\n<p>Cool comments on your blog are great, but they won&#8217;t have the same impact if you just leave them sit there forever. Make a general rule that you delete comments after a certain length of time has passed. If you want to save some great comments that you really can&#8217;t part with, start an archive page and turn the comments you want to save into an archived post. Delete irrelevant comments and obvious spam that wasn&#8217;t stopped by your comments settings.<\/p>\n<h2>Establish a Response Policy<\/h2>\n<p>If you have an especially active blog, it may not be possible for you to respond to every comment. To avoid offending loyal blog visitors or subscribers, establish a clear response policy. You can include this with your blog rules or make it a quick post on your blog. You could, for instance, respond to similar comments collectively in a new blog post. What you don&#8217;t want to do is ignore blog comments all together.<\/p>\n<h2>Redirect Customer Issues Away from Your Blog<\/h2>\n<p>If a subscriber has an issue with your business, refer them to your website or invite them to engage in a discussion with you via your Facebook page. If it is a major issue, invite them to call your business directly or email you. You don&#8217;t want to get into a back and forth discussion over a serious customer service issue via your blog comments section.<\/p>\n<p>If you are going to use some of your blog&#8217;s feedback comments elsewhere, make sure you copy comments as they appear. If you have to edit for grammar and spelling purposes, that&#8217;s fine. If you do paraphrase certain parts, use &#8220;[paraphrased words here]&#8221; to make it clear that you are inserting your own words. This adds integrity to your blog. Happy blogging!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Feedback is a vital part of any blog. Just allowing feedback to accumulate, however, isn&#8217;t such a good thing. Your feedback can easily become a messy jumble of random comments going all over the place as far as topics go &#8211; including comments that drift into completely separate and unrelated topics and sub-conversations. This doesn&#8217;t [&hellip;]<\/p>\n","protected":false},"author":204,"featured_media":928,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_stopmodifiedupdate":false,"_modified_date":"","footnotes":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tips for Managing Blog Feedback - Crowd Content - Blog<\/title>\n<meta name=\"description\" content=\"Feedback is a vital part of any blog. Just allowing feedback to accumulate, however, isn&#039;t such a good thing. 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