{"id":11979,"date":"2016-02-04T22:40:44","date_gmt":"2016-02-05T03:40:44","guid":{"rendered":"https:\/\/crowdcontent.com\/blog\/?p=11979"},"modified":"2023-06-05T09:16:25","modified_gmt":"2023-06-05T13:16:25","slug":"feature-update-new-productive-instant-messaging","status":"publish","type":"post","link":"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/","title":{"rendered":"[Feature Update] New Productive Instant Messaging"},"content":{"rendered":"\n<p>It&#8217;s now easier than ever to manage multiple chats in your Crowd Content account.<\/p>\n\n\n\n<p>This post gives you an overview of what&#8217;s in store the next time you login.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Manage multiple chats from anywhere in your account<\/h2>\n\n\n\n<p>Whether you&#8217;re checking an order status on your dashboard or reviewing a specific piece of content, you can keep the conversation going.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1219\" height=\"723\" src=\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im1.jpg\" alt=\"Screenshot showing keep the conversation going\" class=\"wp-image-11981\" srcset=\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im1.jpg 1219w, https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im1-320x190.jpg 320w, https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im1-620x368.jpg 620w, https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im1-1170x694.jpg 1170w\" sizes=\"(max-width: 1219px) 100vw, 1219px\" \/><\/figure>\n\n\n\n<p>You&#8217;ll see in the image above that I am chatting with three different writers about three different orders, all while checking on my Ready orders.<\/p>\n\n\n\n<p>Same applies for writer accounts. Whether you&#8217;re in your job center or checking in on an order you submitted, you can keep the conversations going with your clients.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Easily access all your conversations&nbsp;in the messaging menu<\/h2>\n\n\n\n<p>Utilize the messaging menu to quickly open one or more of your chats in one place.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"338\" height=\"559\" src=\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im2.jpg\" alt=\"Screenshot showing messaging menu\" class=\"wp-image-11985\" srcset=\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im2.jpg 338w, https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im2-320x529.jpg 320w\" sizes=\"(max-width: 338px) 100vw, 338px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">3. Quickly jump to&nbsp;order that you&#8217;re discussing<\/h2>\n\n\n\n<p>This is handy if you&#8217;re actively discussing an order with your client or writer. For example, if I&#8217;m discussing edits with one of my writers and need to reference something in the order, I can simply use the Go-to order function to get there fast.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"299\" height=\"488\" src=\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im4.jpg\" alt=\"Image showing orders discussion\" class=\"wp-image-11991\"\/><\/figure>\n\n\n\n<p>That little arrow circled in the picture above will take me to this order so I can review the revision we&#8217;re discussing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Is the person you&#8217;re talking to online?<\/h2>\n\n\n\n<p>It&#8217;s no longer a guessing game. If your client or writer is actively logged into their account, you&#8217;ll know. How?<\/p>\n\n\n\n<p>If you&#8217;re a client, you&#8217;ll see the pen to the left of the writer&#8217;s name light up green.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"298\" height=\"487\" src=\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im3.jpg\" alt=\"Image showing settings for a client\" class=\"wp-image-11996\"\/><\/figure>\n\n\n\n<p>If you&#8217;re a writer, you&#8217;ll see a green head icon to the left of the client&#8217;s name.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"296\" height=\"456\" src=\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im5.jpg\" alt=\"Image showing settings for a freelancer\" class=\"wp-image-11999\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">5. Chat tabs help you prioritize your conversations<\/h2>\n\n\n\n<p>We don&#8217;t want to crowd your screen with too many chats. That&#8217;s why we developed a chat priority tab.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"281\" height=\"149\" src=\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im6.jpg\" alt=\"Image showing a chat priority tab\" class=\"wp-image-12001\"\/><\/figure>\n\n\n\n<p>If you&#8217;re engaged in so many conversations that your screen isn&#8217;t big enough to handle all of it, this tab will show up in the bottom left hand corner of your account. You can quickly and easily toggle between conversations here.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Find everything in one place with the Message Center<\/h2>\n\n\n\n<p>If you prefer to get a&nbsp;bird&#8217;s-eye view of every conversation you have on the go, the Message Center is the going to be your new best friend.<\/p>\n\n\n\n<p>To get there, click the Message Center button at the bottom of your message menu, shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"333\" height=\"554\" src=\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im7.jpg\" alt=\"Screenshot showing Message Center\" class=\"wp-image-12004\" srcset=\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im7.jpg 333w, https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im7-320x532.jpg 320w\" sizes=\"(max-width: 333px) 100vw, 333px\" \/><\/figure>\n\n\n\n<p>The Message Center will show you a list of all of your conversations and corresponding orders.<\/p>\n\n\n\n<p>If you&#8217;re like me and have lots of orders on the go at any given time, the message center is a lifesaver. I&#8217;m all about productivity and I find this is the best place to kick start my daily content management.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Express yourself with Emojis<\/h2>\n\n\n\n<p>I saved the best for last. Working at Crowd Content, I am able to see conversations between clients and writers across the platform. I can&#8217;t count the amount of smileys I see being sent back and forth on a daily basis.<\/p>\n\n\n\n<p>That&#8217;s why we introduced basic Emojis to our message system.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"303\" height=\"206\" src=\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/im8.jpg\" alt=\"Image showing basic Emojis\" class=\"wp-image-12007\"\/><\/figure>\n\n\n\n<p><strong>Note<\/strong>: we&#8217;re adding more Emoji options in the near future.<\/p>\n\n\n\n<p>That&#8217;s all you need to know about the new, more productive instant messaging in your Crowd Content account right now.<\/p>\n\n\n\n<p>Stay tuned for more IM updates coming soon!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s now easier than ever to manage multiple chats in your Crowd Content account. This post gives you an overview of what&#8217;s in store the next time you login. 1. Manage multiple chats from anywhere in your account Whether you&#8217;re checking an order status on your dashboard or reviewing a specific piece of content, you [&hellip;]<\/p>\n","protected":false},"author":201,"featured_media":12013,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_stopmodifiedupdate":false,"_modified_date":"","footnotes":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>[Feature Update] New Productive Instant Messaging - Crowd Content - Blog<\/title>\n<meta name=\"description\" content=\"It&#039;s now easier than ever to manage multiple chats in your Crowd Content account. This post gives you an overview of what&#039;s in store the next time you\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[Feature Update] New Productive Instant Messaging - Crowd Content - Blog\" \/>\n<meta property=\"og:description\" content=\"It&#039;s now easier than ever to manage multiple chats in your Crowd Content account. This post gives you an overview of what&#039;s in store the next time you\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/\" \/>\n<meta property=\"og:site_name\" content=\"Crowd Content - Blog\" \/>\n<meta property=\"article:published_time\" content=\"2016-02-05T03:40:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-05T13:16:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/116567630.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"1600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Nissa Wallace\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nissa Wallace\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/\",\"url\":\"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/\",\"name\":\"[Feature Update] New Productive Instant Messaging - Crowd Content - Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.crowdcontent.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/116567630.jpg\",\"datePublished\":\"2016-02-05T03:40:44+00:00\",\"dateModified\":\"2023-06-05T13:16:25+00:00\",\"author\":{\"@id\":\"https:\/\/www.crowdcontent.com\/blog\/#\/schema\/person\/34f958339957e775b2e22a5cb5ab11e0\"},\"description\":\"It's now easier than ever to manage multiple chats in your Crowd Content account. This post gives you an overview of what's in store the next time you\",\"breadcrumb\":{\"@id\":\"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/#primaryimage\",\"url\":\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/116567630.jpg\",\"contentUrl\":\"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/116567630.jpg\",\"width\":1600,\"height\":1600,\"caption\":\"Crowd Content Feature\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Blog\",\"item\":\"https:\/\/www.crowdcontent.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"[Feature Update] New Productive Instant Messaging\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.crowdcontent.com\/blog\/#website\",\"url\":\"https:\/\/www.crowdcontent.com\/blog\/\",\"name\":\"Crowd Content - Blog\",\"description\":\"Content Creation Advice You Can Actually Use\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.crowdcontent.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-CA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.crowdcontent.com\/blog\/#\/schema\/person\/34f958339957e775b2e22a5cb5ab11e0\",\"name\":\"Nissa Wallace\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\/\/www.crowdcontent.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/eecf0eda1fb78c5c93cebcbc27114f2f?s=96&d=blank&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/eecf0eda1fb78c5c93cebcbc27114f2f?s=96&d=blank&r=g\",\"caption\":\"Nissa Wallace\"},\"description\":\"Helping manage over 15,000 clients from over 80 countries, Nissa works with the customer success team at Crowd Content. Her goal is to help clients create unique and relevant content for their digital strategy. Originally from a small town in the mountains, Nissa moved to Vancouver Island to satisfy her curiosity about sociology, and complete her degree in it. When she takes a break from clients and content, Nissa spends time with her partner and her dog, Tickle. She also loves to embroider, paint and draw.\",\"url\":\"https:\/\/www.crowdcontent.com\/blog\/author\/nissa-wallace\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"[Feature Update] New Productive Instant Messaging - Crowd Content - Blog","description":"It's now easier than ever to manage multiple chats in your Crowd Content account. This post gives you an overview of what's in store the next time you","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/","og_locale":"en_US","og_type":"article","og_title":"[Feature Update] New Productive Instant Messaging - Crowd Content - Blog","og_description":"It's now easier than ever to manage multiple chats in your Crowd Content account. This post gives you an overview of what's in store the next time you","og_url":"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/","og_site_name":"Crowd Content - Blog","article_published_time":"2016-02-05T03:40:44+00:00","article_modified_time":"2023-06-05T13:16:25+00:00","og_image":[{"width":1600,"height":1600,"url":"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/116567630.jpg","type":"image\/jpeg"}],"author":"Nissa Wallace","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Nissa Wallace","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/","url":"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/","name":"[Feature Update] New Productive Instant Messaging - Crowd Content - Blog","isPartOf":{"@id":"https:\/\/www.crowdcontent.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/#primaryimage"},"image":{"@id":"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/#primaryimage"},"thumbnailUrl":"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/116567630.jpg","datePublished":"2016-02-05T03:40:44+00:00","dateModified":"2023-06-05T13:16:25+00:00","author":{"@id":"https:\/\/www.crowdcontent.com\/blog\/#\/schema\/person\/34f958339957e775b2e22a5cb5ab11e0"},"description":"It's now easier than ever to manage multiple chats in your Crowd Content account. This post gives you an overview of what's in store the next time you","breadcrumb":{"@id":"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/#breadcrumb"},"inLanguage":"en-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/"]}]},{"@type":"ImageObject","inLanguage":"en-CA","@id":"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/#primaryimage","url":"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/116567630.jpg","contentUrl":"https:\/\/www.crowdcontent.com\/blog\/wp-content\/uploads\/sites\/16\/116567630.jpg","width":1600,"height":1600,"caption":"Crowd Content Feature"},{"@type":"BreadcrumbList","@id":"https:\/\/www.crowdcontent.com\/blog\/content-marketing\/feature-update-new-productive-instant-messaging\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Blog","item":"https:\/\/www.crowdcontent.com\/blog\/"},{"@type":"ListItem","position":2,"name":"[Feature Update] New Productive Instant Messaging"}]},{"@type":"WebSite","@id":"https:\/\/www.crowdcontent.com\/blog\/#website","url":"https:\/\/www.crowdcontent.com\/blog\/","name":"Crowd Content - Blog","description":"Content Creation Advice You Can Actually Use","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.crowdcontent.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-CA"},{"@type":"Person","@id":"https:\/\/www.crowdcontent.com\/blog\/#\/schema\/person\/34f958339957e775b2e22a5cb5ab11e0","name":"Nissa Wallace","image":{"@type":"ImageObject","inLanguage":"en-CA","@id":"https:\/\/www.crowdcontent.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/eecf0eda1fb78c5c93cebcbc27114f2f?s=96&d=blank&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/eecf0eda1fb78c5c93cebcbc27114f2f?s=96&d=blank&r=g","caption":"Nissa Wallace"},"description":"Helping manage over 15,000 clients from over 80 countries, Nissa works with the customer success team at Crowd Content. Her goal is to help clients create unique and relevant content for their digital strategy. Originally from a small town in the mountains, Nissa moved to Vancouver Island to satisfy her curiosity about sociology, and complete her degree in it. When she takes a break from clients and content, Nissa spends time with her partner and her dog, Tickle. She also loves to embroider, paint and draw.","url":"https:\/\/www.crowdcontent.com\/blog\/author\/nissa-wallace\/"}]}},"acf":[],"_links":{"self":[{"href":"https:\/\/www.crowdcontent.com\/blog\/wp-json\/wp\/v2\/posts\/11979"}],"collection":[{"href":"https:\/\/www.crowdcontent.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.crowdcontent.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.crowdcontent.com\/blog\/wp-json\/wp\/v2\/users\/201"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crowdcontent.com\/blog\/wp-json\/wp\/v2\/comments?post=11979"}],"version-history":[{"count":0,"href":"https:\/\/www.crowdcontent.com\/blog\/wp-json\/wp\/v2\/posts\/11979\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.crowdcontent.com\/blog\/wp-json\/wp\/v2\/media\/12013"}],"wp:attachment":[{"href":"https:\/\/www.crowdcontent.com\/blog\/wp-json\/wp\/v2\/media?parent=11979"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.crowdcontent.com\/blog\/wp-json\/wp\/v2\/categories?post=11979"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.crowdcontent.com\/blog\/wp-json\/wp\/v2\/tags?post=11979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}